Company details

Follow your heart. Use your head.

Money always sets things into motion. At Triodos Bank, with our 1,700 co-workers, we are making money work for positive societal change. Inspired by this mission, for 40 years we have been financing businesses, organizations and projects that seek to achieve positive change in societal, environmental and cultural domains. We are enabled to do so by our customers and investors who wish to contribute to a sustainable, fair and humane society. We only invest in the real economy and do not trade in complex financial products. Furthermore, we make a point of knowing all the sustainable entrepreneurs that choose to bank with us.

People make the difference: we at Triodos Bank know that all too well. Together we actively contribute to a sustainable society, and this starts of course with our co-workers. Several regular moments of reflection and our systematic attention to personal development help ensure that we can make that difference together. We keep each other focused and are all dedicated to the Triodos Bank mission.

The strategy of Triodos Bank is to be One Bank, One Team in order to pursue our One Mission in the best possible way. Harmonizing processes is a key enabler for this strategy. Triodos Bank Belgium is now looking for an experienced Process Analyst who can support to achieve this strategy.

Function

Process Analyst (32 - 40 hours/week)

End-to-end process management and improvement

Take action

Your main responsibilities include:

• Understand and document processes to make them available to the entire organisation. Ensure that process maps are in line with a set of guidelines and standards.
• Analyse business processes, procedures, and workflows to identify inefficiencies, bottlenecks, and areas for improvement. Develop methods and processes to address them. Drive improvement where possible.
• Collate and analyse data on the processes using different tools, methods, and formats.
• Resolve queries from internal by providing information on complex processes and the related policies. Advise managers how to apply a wide variety of existing procedures and precedents.
• Support the maintenance and implementation of the Process Management Framework.
• Develop and deliver process management training sessions.

You will be part of the international Process Management & Continuous Improvement team, which consists about 15 people and report into the Head of Process Management & Continuous Improvement.

Profile

This is you

You can easily switch from the bigger picture to detailed topics. You are a good communicator and can work together with a variety of people. You are result driven and able to create momentum as well as work effectively in an international setting.

This is complemented by:

• Strong connection with the values and mission of Triodos Bank
• A minimum of 5 years working experience in Process management and/or Continuous Improvement.
• Practical knowledge of tools and methodologies such as Lean, BPMN and/or Agile
• A completed higher/academic education (or demonstrable working and thinking level).
• Knowledgeable regarding process management tooling and internal control systems.

• A good command of Dutch, French and English

Are you interested?

Local function (Brussels)